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Heidi
Before You Travel
Frequently asked questions
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Frequently asked questions
Can't see your new booking on your MyBooking Portal?
Can I change the card for my booking?
Are towels and bed linen included in my accommodation?
Adding Your EasyJet Plus Membership to Your Booking
Where are my transfer vouchers?
Can I get a VAT receipt?
Getting to the Saint Gervais Ski Area from Saint-Gervais – Le Fayet
How should I get in contact with you?
Do I need to tell you if I add luggage to my flights?
Can I have a price breakdown for my booking?
Can I add my British Airways membership number to my booking?
Does my booking include Carré Neige or mountain rescue cover?
How can I make a payment with a different card?
Can I change my payment dates?
Can I combine transfers between Heidi bookings?
When will my voucher be uploaded?
Why aren't bags included automatically?
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