How can we help?

Quick access to answers. Find what you need to know fast.

Adding Your EasyJet Plus Membership to Your Booking

If you’re an easyJet Plus member, you can access your membership perks, such as allocated seating, fast track, and additional cabin bag benefits, on the flights we’ve booked for you. Below is a simple guide on how to add your membership to your booking.

 

Important Information

Because Heidi has booked your flights on your behalf, any major changes to your flight details must be handled by our Customer Support Team. This includes:

  • Flight date or time changes

  • Name amendments

  • Adding an infant

Please get in touch with us if you require any of the above changes and we will manage this for you.

 

How to Add Your EasyJet Plus Benefits

For smaller additions - like baggage, seats, or applying your easyJet Plus membership - you can do this directly on the easyJet website or app.

Here’s how:

  1. Visit the easyJet website or open the mobile app - ensure you are signed out of your personal easyJet account. 

  2. Locate your booking using:

    • Your EasyJet booking reference, and

    • The lead passenger’s last name

  3. Select the section you’d like to update (e.g., Seats or Baggage)

  4. Continue through to the checkout page

At checkout, your easyJet Plus benefits will automatically apply, giving you access to the relevant perks included in your membership.

 

What Comes with EasyJet Plus?

Once added, membership can offer perks such as:

  • Free seat selection (including front seats and extra legroom)

  • Speedy boarding

  • Additional cabin baggage entitlement

  • Dedicated bag drop

  • Fast track security (available at selected airports)

These benefits apply per person, per membership, and are subject to easyJet terms.

 

Need To Make a Major Change?

Please reach out to us before making any significant flight amendments, as changes made directly with easyJet may not carry across correctly to your booking.

 

We’re Here to Help

You can contact us via email at customers@heidi.com, by phone on 0117 457 6000, or through our live chat service - just ask to speak to an agent.

 
 

Related to