How can we help?

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Can I change my payment dates?

Yes. We understand certain circumstances may arise where you may need to change your payment type or dates.

You can view your upcoming scheduled payment dates on your My Booking portal.

To request a date change or payment type change please get in contact.

Contact us:

You can contact us via email at customers@heidi.com, by phone on 0117 457 6000, or through our live chat service - just ask to speak to an agent.