We understand that circumstances can change and you may need to move a payment. We're able to move a payment date once, by up to 7 days. To request a change, just get in touch and we'll sort it for you.

You can view your upcoming scheduled payment dates in your MyBooking portal.

Contact us:

You can reach us by email at customers@heidi.com, by phone on 0117 457 6000, or through our live chat service, just ask to speak to an agent.