No, we're unable to change the card stored on your booking, as our payment system doesn't allow stored card details to be edited. If you'd like to pay an instalment with a different card, you can do this yourself in the MyBooking portal using the "pay early" option.

For step-by-step instructions, see How can I make a payment with a different card?

Contact us

You can reach us by email at customers@heidi.com, by phone on 0117 457 6000, or through live chat, just ask to speak to an agent.