If you'd like to change your flight time or your departure/arrival airport, we can look into what options are available with your airline. Please note we can't guarantee that changes will be possible, as this depends on your airline's availability and fare rules.

Any change must be requested at least 7 days before your scheduled departure.

Each airline has its own change-fee policy, and all changes are also subject to any difference in fare and taxes.

We'll also contact your transfer provider to check availability and let you know of any associated costs.

Contact us:

You can reach us by email at customers@heidi.com, by phone on 0117 457 6000, or through our live chat service, just ask to speak to an agent.