For all flights scheduled to land after 4:30pm, we'll check your accommodation's late arrival arrangements and make sure any necessary check-in instructions are available for you.

Every accommodation is different. You may have a 24-hour reception, a night porter, a key safe/lock box, or other specific arrangements for arriving later in the day.

Where can I find my check-in instructions?
If your accommodation requires specific arrangements for your late arrival, we'll add the relevant instructions to your MyBooking portal under Hotel details, available 24 hours before departure.

Example:

What if my flight is delayed?
If your flight is delayed and you're now expected to arrive later than planned, check the Hotel details section of your MyBooking portal for your accommodation's contact information.

If you need help, we're here for you. Contact us and we'll be happy to call your accommodation on your behalf to confirm the latest check-in arrangements.
If your check-in instructions aren't showing in MyBooking, please contact us, or call your accommodation directly using the telephone number shown at the bottom of the Hotel details section.

Example: