How can we help?

Quick access to answers. Find what you need to know fast.

Late check in for your accommodation

If your flight is scheduled to land after 4:30pm, you will find late check-in instructions on your MyBooking portal under 'hotel details' 24 hours before you depart. We have a dedicated team that contacts the hotel on your behalf to let them know your arrival time and get the necessary late check-in instructions if your flight is scheduled to land after 4:30 pm. 

Example:

              

 

If your flight has been delayed or you are now arriving later to your accommodation, please check your MyBooking portal under 'hotel details' where we will upload the late check-in instructions.

If these are not showing, please contact us or your accommodation directly - you will find their number under hotel details at the bottom of the page.

Example: