Your coach transfer will pick you up from a designated point at the airport and drop you off at a bus stop in your resort, and vice versa for a return journey. We will select the most convenient departure time available based on your outbound flight arrival time, inbound flight departure time and traffic estimations for your inbound journey.
Please note that a coach transfer is not a door-to-door service and may involve a short walk or use of local ski shuttle bus services in resort to reach your accommodation. If you would like explore the possibility of upgrading to a private transfer, please get in touch with our customer support team by phone or email.
You can find all the information you need for your coach transfer by logging into your MyBooking account at mybooking.heidi.com. You can find our helpful guide for logging into your MyBooking account here.
Clicking on the section 'Transfer details' on the MyBooking, you can see all the information you will need for your journey, such as your transfer provider, specific transfer instructions and a departure time.
You can view and download any tickets/vouchers you will need to have to hand when boarding the coach.
There is also a handy map view available so you can see where the coach stop is in relation to your accommodation.