Before checking in, don't forget to ensure your passport is up to date with the latest requirements and is valid for your trip. You can check the entry requirements for your destination on the gov.uk website.
You can check in to your Lufthansa flights online from 30 hours before your flight departs. This is a little earlier than most airlines.
You can check in on the airline's website or app. First, you'll need two things:
- Your Lufthansa E-ticket reference — a six-character alphanumeric code shown in the flights section of your Heidi MyBooking portal. You can find our guide for logging into your MyBooking portal here.
-
The lead passenger's name — the first person listed under 'Passenger details' in your Heidi MyBooking portal. Lufthansa asks for both first name and surname.
On the website:
- Go to Lufthansa Online Check-in.
- Provide the Lufthansa e-ticket reference, along with the first name and surname of the lead passenger.
On the app:
- If you're automatically signed in to a personal account, sign out first.
- Press "Home" at the bottom of your screen
- Press "Add booking"
- Enter your E-ticket reference and the lead passenger's first name and surname.
Please follow the screenshots below:
