Before checking in, don't forget to ensure your passport is all up to date with the latest requirements and is valid for your trip - you can check the entry requirements for your destination via the gov.uk website!
You can check in to your Jet2 flights from 28 days to 6 hours before your flight departs.
If you are trying to access your flight details on the Jet2 app and it asks to request access, please give us a quick call, and we are able to approve this for you. (It takes two seconds for us to approve, but it may take some time to load!)
You are able to access this on the airline's website or app. Firstly, you will need to get your e-ticket reference number:
- The Jet2 reference is a six-character alphanumeric code shown in the flights section of your Heidi MyBooking portal.
You can find our helpful guide for logging into your MyBooking portal here.
- The lead passenger is the first person listed in your Heidi MyBooking portal under the 'Passenger details' section.
On the Website
- Go to Jet2 Manage My Booking.
- Provide the surname of the lead passenger, the Jet2 e-ticket reference, and the date of your outbound flight.
On the app
Check if you are automatically signed in to your personal account. If so, please make sure you are signed out before trying to access your booking.
Please follow the yellow circles in the screenshots below: