Before checking in, don't forget to ensure your passport is all up to date with the latest requirements and is valid for your trip - you can check the entry requirements for your destination via the gov.uk website!
You can check in to your flight 24 hours before it departs.
You are able to access this on the airline's website or app. Firstly, you will need to get your e-ticket reference number:
- The British Airways reference is a six-character alphanumeric code shown in the 'Flight detail' section of your Heidi MyBooking portal. You can find our helpful guide for logging into your MyBooking portal here.
- The lead passenger is the first person listed in your Heidi MyBooking portal under the 'Passenger details' section.
On the Website:
- Go to the British Airways website.
- Click on "Manage" in the top navigation
- Click on"Find my booking"
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Provide the surname of the lead passenger on your booking and the British Airways e-ticket reference.
On the app
Check if you are automatically signed in to your personal account. If so, please make sure you are signed out before trying to access your booking.
Please follow the yellow circles in the screenshots below:
