You can reach our Sales Team by phone on 0117 457 6000 (Option 1), or through our Sales contact page.

Our Sales Team can help with booking a new holiday and anything the website doesn't cover, including:

• questions about resorts, availability, and options before you book
• self-drive holidays
• large group bookings
• company and corporate bookings
• bespoke trips, or if you can't find what you're looking for online
   

For help with an existing booking, our Customer Support Team is the best team to contact. You can reach them by email at customers@heidi.com, by phone on 0117 457 6000 (option 2), or through live chat.