At Heidi, we want you to book your ski holiday with total confidence, knowing you're getting the best possible deal. Found the same trip for less? Call our sales team — your mountain experts — before you book, and we'll match the price on the spot.
You can find full details on our Price Match Guarantee page.
How it works
- Found an identical package for less elsewhere? Have the competitor's offer to hand.
- Call our sales team on 0117 457 6000 before booking.
- We'll verify the details with you there and then, and match the price on the spot.
Please note that, in line with our Terms and Conditions, we can only price match before you book — so if you spot a better price, give us a call first and we'll take care of the rest.
What we'll match
We'll match the price of an identical package that is publicly available to book online on a UK-based, ATOL-protected travel agent or tour operator's website at the time of verification.
To qualify, every detail must be identical, including:
- Number of adults and children (with exact ages)
- Flights (same airline, flight times and flight numbers)
- Dates of travel
- Accommodation (same hotel, apartment, B&B or guesthouse)
- Number of rooms and room types
- Board basis (e.g. self-catering, B&B, half board, full board)
- Transfer type (e.g. private, shuttle, coach* or train)
- Baggage allowance
- Ski passes (same duration and coverage)
- Ski lessons (same provider, duration and level)
- Ski equipment hire (same type and duration)
The competitor's price must be in GBP (£) and include all fees. It can't include member-only discounts, promotional vouchers or bulk-buy savings.
*A competitor's coach transfer must be a scheduled service, not a privately-operated coach service run solely by the competitor.
Ready to book?
Our sales team of mountain experts is here to help you get the best deal on your ski holiday. Call us on 0117 457 6000 with the competitor's offer, and we'll do the rest.