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Price match guarantee

At Heidi, we want you to book your ski holiday with total confidence, knowing you're getting the best possible deal. Found the same trip for less? Call us before booking, and we’ll match the price.

 

How It Works:

We’ll match the price of an identical package that is publicly available to book online on a UK-based ATOL-protected travel agent or tour operator’s website at the time of verification.

 

Every detail must be identical, including:

  • Number of adults & children (with exact ages)
  • Flights (same airline, flight times, and flight numbers)
  • Dates of travel
  • Accommodation (same hotel, apartment, B&B, or guesthouse)
  • Number of rooms & room types
  • Board basis (e.g. self-catering, B&B, half board, full board)
  • Transfer type (e.g. private, shuttle, coach* or train)
  • Baggage allowance
  • Ski passes (same duration and coverage)
  • Ski lessons (same provider, duration, and level)
  • Ski equipment hire (same type and duration)

The competitor’s price must be in GBP (£) and include all fees. It cannot include member-only discounts, promotional vouchers, or bulk-buy savings.

*A competitor’s coach transfer must be a scheduled service, not a privately-operated coach service run solely by the competitor.

Before booking, call our sales team with the competitor’s offer. We’ll verify the details and match the price on the spot.